We provide comprehensive services, from managed to professional, technical and support, with holistic project management o ce capabilities to optimise, standardise and align delivery. Supplement and support your own teams, manage delivery and strategic outcomes, gain dependable uninterrupted operations, and deliver sophisticated projects with minimal exposure. We are here to support your needs.
Services architected to enable complex ICT platforms and innovative solutions for carriers, mobile operators, service providers and enterprise. We focus on quality of service and first contact resolution, to minimise business disruption and improve the customer experience.
Best practice, quality assured services that apply industry-acknowledged service governance and controls to maximise engagement, deliver services, and continuously improve. Key elements of our services domain include onboarding, 24-7-365 operation, ITIL-aligned ticket lifecycle management, proactive service management, first- and second-tier remote support, asset and configuration management, contact management via service levels and KPIs, vendor management, and quality assurance.
Telco & Service Provider
For more than two decades we have engineered effective and profitable business solutions for Communication Service Providers, Mobile Network Operators (MNO), and ISPs across the African continent to create customer value.
We develop these solutions in our R&D labs, collaborate with NEC’s global network of experts and renowned research facilities, and harness the expertise and technologies of the world’s top OEMs.
Uniquely, we provide the benefits of deep collaboration between us, our customers, and our technology partners, to create practical, profitable, and innovative solutions that align to business and market strategies.
We help public sector organisations with their total ICT requirements, from Local Municipal to Provincial Department, and National Government.
We have decades of experience delivering e-Government, Service Delivery, Public Safety and Security solutions, as well as Cyber Defence that maximise Government’s performance and optimise return on investment (ROI).
We help Government organisations to be efficient, resourceful, adaptable, and scalable so they can augment operational intelligence, security, and service delivery – uninterrupted.
We provide Enterprise with innovative
solutions supported by comprehensive
managed services that amplify the power of intelligent business throughout their
Our customers get secure, compliant, and resilient business platforms.
They are highly available with the ability to continuously improve due to our best practice methodologies and deeply collaborative global technology partnerships, the most advanced industry certifications, and decades of experience.
We are experts in delivering cohesive strategies for both green- and brown-field environments, empowering our clients to effectively tackle digitisation challenges. Unlike traditional approaches, we focus on cost of ownership models linked to technology, ensuring long-term value for our customers.
Enterprise & Retail Solutions
Our comprehensive Enterprise Technology & Retail Solutions, provide tailored solutions for data centres, retail technology, IoT, AI, and Machine Learning. Through unparalleled performance, customer experience enhancement, and operational excellence, we help businesses achieve their goals.
Infrastructure & Energy Solution
Fueling your success, uninterrupted - at NEC XON, we have the skilled engineers and technicians to provide comprehensive
infrastructure solutions that enable the seamless operation of your IT systems. From small to large, simple to complex, our
expertise in data centre builds, cabling, energy generation and distribution, power monitoring, and fire suppression ensures that your business receives the reliable and e cient support it deserves.
Safety & Security Solutions
Our Safety and Security cluster is dedicated to delivering comprehensive solutions. From centralised national and digital ID systems to biometrics and smart self-service solutions, smart surveillance powered by artificial intelligence and advanced facial recognition, and smart warehousing for secure and efficient operations, we contribute to the creation of smart cities and safe cities of the future.
Managed Services & Consulting
At NEC XON, we're dedicated to navigating the complexities of today's digital realm for you. Our comprehensive IT Managed Services are designed to optimise your tech operations, ensuring they're efficient and secure. Whether you need robust infrastructure management or insightful consulting, trust NEC XON to pioneer your journey to digital excellence.